Privacy Policy
Last Updated: April 2026
1. Information We Collect
To provide you with secure and rapid delivery of our products, we only collect the minimum amount of information necessary to fulfill your order. This includes:
- Contact Details: Your name, email address, and phone number (for order tracking updates).
- Shipping Information: Your delivery address.
- Payment Information: We use securely encrypted third-party gateways. We do not store your raw credit card numbers or banking credentials on our servers.
2. How We Use Your Information
The information we collect is strictly used for operational purposes:
- To process, verify, and deliver your order accurately.
- To send you transactional emails (order confirmations, tracking numbers).
- To provide customer support if you experience an issue with your delivery.
We do not use your email address or phone number for unsolicited marketing spam.
3. Data Security & Encryption
We take your privacy seriously. Our website routes all traffic through a secure, military-grade 256-bit SSL encrypted connection. Your data is stored on secure, firewall-protected servers. Payment processing is handled by compliant, encrypted gateways to ensure that your financial data is never exposed.
4. Third-Party Disclosure
We absolutely do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. The only exception is the trusted domestic shipping carriers (e.g., USPS, UPS, FedEx) required to physically deliver your package, and they only receive the name and address necessary to complete the delivery.
5. Cookies and Tracking
We use basic session cookies to ensure our website functions correctly (such as keeping items in your shopping cart). We do not use invasive third-party tracking pixels to follow you across the internet after you leave our site.
6. Data Retention & Deletion Rights
We retain order information only as long as necessary to ensure delivery and handle any potential customer service requests. If you would like us to completely wipe your personal information and order history from our secure database after your order has been successfully delivered, simply email our support team and it will be erased within 24 hours.
Have questions about your data?
If you have any questions regarding how we secure your privacy, please reach out.
contact@tramadolshop.us